Improving WIC Outcomes Improving access to service and increasing compliance leads to improved outcomes. Now mom is instantly notified of any change to the schedule by an automated alert system. The alerts may be sent to mom by email, text message and/or automated voice call. Improving WIC appointment communications lowers "no-show" rates, and improves outcomes.
Improving Service for Mom The system has a client portal for busy moms to manage their own schedule online, and receive automated alerts. They may view their scheduling history and access documents authorized by the program. When mom arrives at the office, advanced round robin queuing lowers her wait time. She can be alerted to availability through digital signage, kiosks, and text messaging.
Increasing WIC Program Compliance The system provides for identification and reporting on no-shows and reschedules. The EZappt system tracks the mom and family from the first contact through the final contact. Staff has easy access to quickly identify patients who are scheduling, rescheduling and those establishing patterns of non-compliance.
Our Technology EZappt's robust .NET enterprise grade appointment and event software is 100% web-based, 99.6% uptime guaranteed, meaning you can use it anytime, anywhere there is Internet access.
Usability and Performance The EZappt system is built for speed; it allows users to quickly and easily perform common tasks. Locating a client, searching locations for availability and booking an appointment can commonly be accomplished in under 30 seconds. Tasks such as finding a current appointment and rescheduling, check-in and check-out also typically can be accomplished in under 30 seconds.
Contact your EZappt WIC Program specialist by reaching us at WIC@ezappt.com or by calling 888-709-2778.