Overview
The EZappt customer flow management system is a robust tool to queue and manage incoming clients, and lower wait times in central reception areas. Staff members have full visibility and control of all client activity.
The EZappt customer flow management system is a robust tool to queue and manage incoming clients, and lower wait times in central reception areas. Staff members have full visibility and control of all client activity.
Manage appointments and walk-ins with priority queuing for staff and clients. Alert clients to availability with your choice of digital signage, kiosks, email and text. Staff has full visibilitiy of live client flow activity throughout the organization.
The system can automatically assign and alert service staff and resources based on the service type as well as staff or resource qualifications. Service staff and rescources can also be assigned by local managers.
To maximize control and management of arriving customers consider a combined scheduling and queuing platform. Combined and customized systems provide improved customer convenience and lower wait times.
Contact your EZappt Project Specialist to receive a free custom analysis on taking client managment solutions online.
