EZappt’s legal appointment scheduling platform is a universal scheduling program capable of handling the most rigorous and complex appointment scheduling needs of larger firms. Beyond desktop calendar software, EZappt’s legal platform schedules appointments interactively, online. EZappt improves customer service to attorneys, clients and staff while allowing improved visibility to management

Traditional Barriers to Appointment Scheduling

In offices without online appointment management, attorneys, staff, consultants, paralegals and vendors that need to schedule appointments internally are often going back and forth using phone, voicemail, email and personal contact to negotiate appointment times. Each of these methods place barriers to scheduling by tying up staff time, redundant communications, lack of transparency and inaccessibility by most parties involved. Externally, prospective clients, vendors and even off duty staff face the same barriers to getting appointments scheduled. Management has barriers of limited visibility to monitor and edit appointments.

EZappt Online Appointment Scheduling Removes the Barriers

EZappt can remove these barriers by providing our web based appointment scheduling that allows all parties to make and view their appointments 24/7 from anywhere. Internal users consisting of your staff, consultants and administrators can login to view and schedule appointments online with staff, administrators, equipment, conference rooms, and other resources. If you choose to allow external scheduling, prospective clients, off site attorneys and staff, and vendors can view and schedule activities online without spending staff hours entering and tracking appointments.

EZappt’s online appointment scheduling platform provides a consistent, reliable customer service experience flawlessly.  Our automated email confirmations and reminders with Microsoft Outlook integration have proven to lower no show rates and keep your staff up to date with the latest appointments.

Larger offices often have more complex appointment scheduling needs. Some attorneys may work at more than one office, even in different cities. EZappt.com is flexible enough to work to your challenging scheduling needs. You may schedule attorneys for multiple meeting types, in different locations, while giving the attorney and staff 24x7 access to the live schedule. In addition to scheduling, your attorneys' will now have online access to all their clients' personal profiles. In the event that the attorney needs to contact the client after usual business hours, they will have online access to the client's personal profile to make the contact. The client's personal profile contains all of their personal contact information as well as the client's emergency or alternate contacts. Simplify your difficult scheduling, staff and customer management problems with the easy solution; EZappt.com.

Smaller and single provider legal services offices can benefit from the cost savings and improved customer service that comes with online scheduling. If you are in a solo practice, are you operating much of the time from an answering machine? You can provide better service to your clients by allowing them to schedule an appointment with you online. You or your secretary will not have to follow up on those answering machine appointment requests; re-contacting the client and negotiating an appropriate day and time. Your client gets the satisfaction of having their appointment booked on their first contact. You and your clients will receive automated email confirmations and reminders that integrate into your Microsoft Outlook email program. You can rest easy knowing your clients are getting great service for their scheduling needs, and it's all handled automatically.