Customer Flow Managment Dashboard
Simplifying Arrival Management
If business to you involves managing client arrivals, including appointments and walk-in clients, EZappt has the easy business workflow and client management solution for you.
The EZappt dashboard gives the receptionist or manager full view of the live workload. Manage walk-ins and appointments seamlessly with a live view of your clients and your active service providers. You may view the arrived appointment client list, upcoming appointments and walk-in client lists. From the dashboard the receptionist may assign the client to the appropriate available service provider.
Service providers may assist clients, review previous visit information, gather and store visit information, and schedule clients for follow up visits. When they have completed their visit, the service provider marks the visit complete modifying their availability through the dashboard.
Moving customers at light speed.
Arrival Management Dashboard
Key Features
- - Appointments and Arrivals
- - Walk-Ins
- - Waiting Lists
- - Service Provider Availability
- - Assigning Clients
- - Queue Clients by SMS Text
- - Queue Clients by Automated Voice
- - Queue Priority Settings
- - Client User Interface
- - Ticket Numbers
- - Track Encounter Information
Automating Queuing Management
With the EZappt arrival management dashboard you will have access to automated tools for queuing customers once they have arrived. If your arrival management involves very high volumes of clients the EZappt Dashboard may notify clients of an available service provider via SMS text messages to their cell phone, voice alerts via phone or overhead and LED screens. Whichever method(s) you choose the client will be instructed when a service provider is available to see them and which location they should go to.
Contact your EZappt Project Specialist to receive a free custom analysis on taking client management solutions online.
