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» Online Scheduling Case Study; Doctor's House Call Services ![]() A Business Success Story Dr. L had been operating his family practice in the traditional manner but his net revenues were not improving. The gross revenues improved a little, but overhead always seemed to eat up the small gains in revenue. The practice is in an relatively affluent area but there was no real way to capitalize on it operating through the traditional insurance based practice. His practice was stagnant. How does he do it now? Now he has a one page website that is scheduling and ecommerce enabled by EZappt for about $50 per month. He accepts two kinds of appointments; scheduled house calls and urgent house calls which are not life threatening. He does not even provide a phone number on his website. Patients create their own account online and choose between the two types of services that he offers. Then prior to actually making the appointment, the patient inputs the credit card and pays a visit fee, usually around $300. As soon as the patient has paid and requested his services, the doctor receives an appointment confirmation text message on his cell phone. He then calls the patient and finalizes the arrangements. He does not receive a notice on his cell phone until the patient has prepaid for the visit. Once he has completed the visit he can take additional payments online and print them a bill in a snap, all from his EZappt enabled website. He now nets more income by only doing a few visits a day through his house call business. His only overhead is the small EZappt monthly fee and maintenance on his vehicle. He has reduced his office hours and he has more free time. |
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